Processing Time
- Order handling: 1 to 3 business days (excluding weekends and major holidays).
- Cut-off time: Orders placed after 1:00 PM Eastern Time process the next business day.
- Custom prints: Add 5 to 9 extra business days for screen printing or custom embroidery production.
Shipping Rates and Delivery Methods
- Standard shipping: $4.00 to $6.00 flat rate via USPS Ground Advantage; arrives in 3 to 5 business days.
- Priority shipping: $9.00 flat rate via USPS Priority or UPS Ground; arrives in 1 to 3 business days.
- Free shipping threshold: Offered automatically on domestic orders over a set amount (e.g., $75 or $100).
Tracking and Issues
- Confirmation: Email containing the tracking number sent the moment the shipping label prints.
- Lost or stolen packages: Company is not responsible once marked delivered by the carrier; claims must be filed directly with USPS or UPS.